Shipping and Return Policy

Shipping and Return Policy

 

U.S. Flat Rate Shipping

Apparel orbit charges one flat shipping rate regardless of the weight or size of your order.

(Business Days- Orders ship Monday to Friday excluding holidays.)

Our regular shipping rate is $9.99 and Alaska, Hawaii, and Puerto Rico shipping rate is $50 and the shipping time is 5-10 business days.

  1. Standard Delivery Times of Goods and Services Product Purchases:

Our Products are sourced from Canada therefore, it takes 7-14 Days for the purchased items to reach your doorstep.

 

  1. Returns and Exchange:

A product has defected: All defected products are covered under 30 Days Money Back guarantee guidelines and are applicable for the replacement of the product. Sorry! We don’t return shipping fees.

Return address:

6600 N Lincoln Ave suite# 237 Lincolnwood IL 60712.
E-Mail: support@apparelorbit.com
Phone: 224-522-3742
Fax:        847-594-0636

Free Shipping:

Yes, we only offer free shipping in the United States excluding Alaska, Hawaii, and Puerto Rico. We provide a free shipping offer when the total purchased amount is equal to or greater than $150.

  1. Refunds:

If you are not 100% satisfied with your purchase, simply return it to us in a saleable condition within 30 days by Regular Mail Only.

Please indicate if you prefer an exchange or refund, so that we may respond promptly.
Unfortunately, we cannot accept altered merchandise for returns. Please allow 2-4 weeks once merchandise has been received.

Sorry, shipping charges are non-refundable.
Returns without RMA number on the outside will not be processed.

Required Information

  • RMA Number
  • Items must be returned within 30 days of purchase
  • Items must be in saleable condition
  • Please indicate if you would like an exchange or a refund
  • Enclose a copy of a packing slip or an invoice